Orders that are canceled a day before the delivery date will bear no cancelation charges
Customer will have to pay 50% if they the order is canceled 6 hours before the delivery time
Customer will have to pay 75% if they the order is canceled 3 hours before the delivery time
Customer has to pay 100% of the amount of the order is canceled at the time of delivery
Orders are delivered at the given time
In case of any delay due to any unavoidable reason, the customer will be notified
All our deliveries are made through reliable courier service so the clients can keep a full track of their balloon parcel, giving you complete visibility of all your parcels.
You can select your required delivery date at the check-out page. Due to the current circumstances all courier companies are overworked and are currently not taking same day delivery. Hence, we recommend ordering balloons prior to the actual day, so that they are delivered in time for the event. The balloons will last as we only use high quality balloons and helium only.
Various test runs have been done before starting the pan Pakistan delivery.
DAMAGED DELIVERY REFUNDS
If the balloons are received damaged, or less then ordered in anyway, we will replace it or refund the cost of the item damaged or missing, and not the whole order. If you no longer require the order on the account if it being late, or damaged fully, we reserve the right to ask you not to receive it and file a complaint there and then. The process to file the complaint is as follows:
You can call us on (+92) 321 920 6620 to speak to our Customer Service Manager and share picture & video evidence via WhatsApp. Please note that the Damaged Delivery Request will have to be made within 5 hours after the Bazzle Balloon is received.
As our products are fragile, we’re unable to issue discounts or refunds if an image of the faulty item isn’t provided within 5 hours of arrival.
Following policy will help you process refund in a civil manner without any hassle and a positive outcome. All complaints are responded in One working day and resolved in 3 to 4 working days, if not earlier.